Asexualitic : Meet Asexuals › Forums › General discussion › Anyone Having Trouble Updating Profile Info
- This topic has 7 replies, 4 voices, and was last updated 4 years, 11 months ago by Rachel.
May 22, 2018 at 10:46 pm #30155
Just curious, I have been trying to update my “Looking For” and “About Me” on my profile for over a week, and constantly get a failure message “There was a problem updating some of your profile information. Please try again.” I have tried over a dozen times. I have tried contacting the site help via the “Contact” button, but to no avail. I was just wondering if anyone else is having this issue?May 22, 2018 at 11:01 pm #30156
Never mind, I deleted it and started from fresh. That worked.June 28, 2018 at 12:24 am #30273AnonymousInactive
what did u delete exactly? im now a full member and i still cant fix or update profile 🙁 no word back from site ppl either. advice?June 28, 2018 at 2:15 am #30275
Yeah, I’m a full member too. And also had no response from site people. I had to click on edit on my profile, go to “Looking For” (because that was what I wanted to update), delete everything, and save it. And then go back into edit, rewrite it (well, past what I was keeping, and then update the rest), and then save it and it worked. Good luck.July 5, 2018 at 8:14 am #30312
I’m having the same issue. I’ll have to try that method.July 5, 2018 at 9:20 am #30313
That worked, but not right away. It seemed to error whenever I tried to copy and paste anything. And I think there may be a character limit as well. Took me quite a few attempts to get it to finally work.July 5, 2018 at 10:52 am #30314FelicitySpectator
There seems to be an issue with the little smiley faces.
When you write your profile they are just standard characters : ) and that’s allowed.
But when you go back to edit you have these funny little characters 🙂 and apparently it hates that.
Perhaps this helps.July 6, 2018 at 3:47 am #30316
Ohhhh. Thanks for the tip Felicity.
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